Your car is controlled by many complex electrical modules which read and contol data from houndreds of parts on your vehicle. If one of these parts is faulty or reading incorrectly then this is when a warning light may appear. If a warning light has illuminated on your dash then you should get it checked as soon as possible by a professional. Ignoring a warning light can cause damage to your engine and make your vehicle dangerous to drive.
Once we connect our diagnostic machine to your vehicle, it should give us a fault code or multiple codes relating to the problem. These fault codes very rarely tell us the exact issue and are only to be used as an aid to finding the fault. As part of our assessment, we will read the live data collected from your vehicle in order to ensure that functionality is normal in the area the fault has been located. We then may need to road test the vehicle whilst evaluating the data, test components and check wiring. The length of our tests may vary depending on the nature of the issue. In order to ensure that our findings are accurate, we take the time needed to be thorough and comprehensive.
We charge £29 for a basic diagnostic check, which allows for half an hour of labour reading the fault codes and looking into the fault. If the fault has not been located within this time or we feel that a proper investigation requires more time, we will contact you to ensure that you are happy for us to proceed. To make sure you understand our process and pricing, we will keep you constantly updated about the progress of the analysis.